Please watch this space for updates on speakers and specific topics of presentations:

Saturday, September 21, 2013

09:40 AM – 10:00 AM
  1. Welcome note:

    Reema Gupta, Indian School of Business
Srini Raju, Peepul Capital
10: 00 AM – 10:45 AM Opening Keynote – Anupam Khanna, NASSCOM
10:45 AM – 11:45 AM

Panel Discussion 1 : Analytics and Services

Discussion on how vendors are using analytics to improve the quality and cost of their service offerings. We will also discuss the growing need of clients to build analytics capabilities and how vendors are working with clients to address this need.

  1. - Dr. Jai Advani, Accenture Management Consulting
  2. - Sameer Dhanrajani, Cognizant
  3. - Naveen Kumar Gattu, Gramener

Moderator: Professor Ramnath Chellappa, Emory University
11:45 AM – 12 :00 PM Tea Break
12:00 PM – 01:15 PM Academic Talks on Analytics and Services

- Analytics in Service Delivery - Anuradha Bhamidipaty, IBM Research Ltd.
- Optimal Decentralization of Early Infant Diagnosis of HIV in Resource-Limited Settings - Milind Sohoni, Indian School of Business
- Predictive Cyber Security - Rajib Saha, Indian School of Business
01:15 PM – 02:00 PM Lunch
02:00 PM – 03:00 PM

Panel Discussion 2: Organizing for Innovation

Discussion on how firms choose between various structures to further innovation – captive/ subsidiary, third party service provider, alliance, acquisitions, and more recently, crowdsourcing innovation. What makes a firm pick one form over another? What are the critical success factors to each, including firm capabilities, resources, etc? In the case of third party providers, what kinds of new services are being provided to help with client’s innovation activities – e.g. crowdsourced platforms that help harness collective intelligence within firms? What kinds of contracts are being written for managing IP and other concerns associated with outsourcing innovation?

  1. - Prashant Gupta, Microsoft India R&D
    - Inderjith Davalur, Continental Hospitals
  2. - Raju Komaravolu, Dr. Reddy’s Laboratories Ltd

Moderator: Professor Deepa Mani, Indian School of Business
03:00 PM – 04:15 PM Academic Talks on Organizing for Innovation

- Topic TBA -Anand Nandkumar, Indian School of Business
- Technology and Customer Experience in the Service Industry - Professor Hufrish Majra, NMIMS
- Efficacy of R&D Work In Offshore Captive Centers: An Empirical Study - Deepa Mani, Indian   School of Business
04:15 PM – 4:30 PM Tea Break
04:30 PM – 5:30 PM

Panel Discussion 3 : Skillability: Creating the Next Gen workforce

As new technological platforms and opportunities for communication and collaboration increase in the organization, this panel will focus on how firms are leveraging these opportunities to improve learning and capacity in service provision. Further, the new generation of workforce in companies is very technology savvy and comfortable with diverse platforms including social media and mobile. In this context, it is useful to have a discussion on how companies are engaging with these employees, creating new incentive structures and motivating them.

- K P Subbaiah, TeamLease Services Pvt. Ltd
- Kamal Karlapalem, IIIT Hyderabad
- Rajeev Mendiratta, Wipro Technologies

Moderator: Professor Nishtha Langer, Indian School of Business
05:30 PM – 06:45 PM Academic talks on Skillability: Creating the Next Gen workforce -

- Does the industry exaggerate about the skill-gap issue?, Nimesh Mehta, Indian School of Business
- Topic TBA - Mayuri Duggirala, IBM Research Ltd.
- Nurturing Human Capital – Next Gen Imperatives - Nishtha Langer, Indian School of Business
07:30 PM – 10:30 PM Networking Dinner at Executive Housing Mirror Pool, ISB


Sunday, September 22, 2013

9: 30 AM – 10:15 AM Academic Keynote - Professor Anitesh Barua, University of Texas at Austin
10:15 AM – 11:15 AM

Panel Discussion 4: New Value Metrics

As outsourcing gets more strategic, involves multiple providers, and riskier, it would be useful to have a discussion on how value is created and measured. The discussion will feature talks from both the client and vendor’s perspective.

  1. - Habeeb Mahaboob, Tech Mahindra
  2. - Dheeraj Batra, Serial Entrepreneur
    - Ramesh Loganathan, Progress Software

    Moderator: Professor Anitesh Barua, University of Texas at Austin
11:15 AM – 11:30 AM Tea Break
11:30 AM – 12:45 PM Academic talks on New value Metrics

- Revenue generation in the information era: opportunities and challenges - Sreelata Jonnalagedda,   IIM Bangalore
- Outcome Based business and its key evolutionary differentiations with existing approaches - Raghuram Krishnapuram, IBM Research Ltd.
- Ranking India's Transnational Companies - Raveendra Chittoor, Indian School of Business
12:45 PM – 01:15 PM Closing Keynote
- Professor Deepa Mani, Indian School of Business
- Reema Gupta, Indian School of Business
01:15 PM Lunch

*TBA: To be announced

@ 2013 Indian School of Business.